Frequently Asked Questions

How long does a commission take?

Standard commissions ship in 6–10 weeks. Complex bespoke pieces can take 10–16 weeks depending on timber and interior specification.

Do you ship internationally?

Yes. We regularly export to the UK, EU, USA, Middle East, and Australia.

Can I supply my own timber?

Yes, with prior agreement. Timber must meet stability and moisture standards; we can inspect samples in advance.

Do you offer restoration?

Yes — we restore antique and heritage wooden boxes. Send photographs to begin the assessment.

Minimum order for corporate gifting?

Twenty-five units for laser-engraved corporate boxes, with volume pricing above one hundred.